Close Menu
    WhatsApp Link with Prefilled Messages
    Whatsapp

    How to Create a WhatsApp Link with Prefilled Messages

    Francis NelsonBy Updated:No Comments6 Mins Read

    WhatsApp is one of the most widely used messaging apps worldwide, making it a valuable tool for businesses and individuals to connect seamlessly. One of the most efficient ways to streamline communication with clients or contacts is by creating a WhatsApp link with a prefilled message.

    This is particularly useful if you want customers to reach you with a specific query or when you want to encourage instant responses without them needing to type out messages from scratch.

    In this article, I’ll guide you through creating a WhatsApp link with prefilled messages, making it easy for others to contact you directly and ensuring that you look professional in the process.

    Creating a WhatsApp link with a prefilled message offers several benefits:

    1. Instant Communication: Users don’t have to type out messages, which saves time and encourages them to contact you more quickly.
    2. Control Over Messaging: You control the message content, ensuring inquiries are more focused on what you’re offering or answering specific questions.
    3. Professionalism: Prefilled messages can give a more professional image, showing that you’ve anticipated the user’s needs.
    4. Higher Conversion: It can increase the chances of turning potential leads into actual conversations, particularly in business or customer service contexts.

    Creating a WhatsApp link is simple and doesn’t require any technical skills. Here’s how to do it:

    Step 1: Use the Basic WhatsApp Link Format

    The basic structure for a WhatsApp link looks like this:

    https://wa.me/PhoneNumber

    In this format, PhoneNumber is your phone number in international format without any symbols, zeroes, or plus signs. For example, if your number is +1 234 567 8901, you’d write it like this:

    https://wa.me/12345678901

    This link will direct the user to your WhatsApp without any prefilled message.

    Step 2: Add the Prefilled Message

    To add a prefilled message, you can use the following link format:

    https://wa.me/PhoneNumber?text=YourMessage

    Here, YourMessage represents the message you want the user to see prefilled in their WhatsApp message box. For example:

    https://wa.me/12345678901?text=Hello!%20I%20would%20like%20to%20inquire%20about%20your%20services.

    In this example, the prefilled message will read: “Hello! I would like to inquire about your services.”

    Step 3: Formatting the Message with URL Encoding

    One important detail to remember is that spaces and special characters (like !, %, etc.) in URLs should be encoded. Here are a few commonly used characters and their encoded equivalents:

    • Space: %20
    • Exclamation mark (!): %21
    • Comma (,): %2C
    • Question mark (?): `%3F`

    Using these encodings ensures the URL functions properly across various devices and platforms.

    1. Basic Inquiry Link.

    https://wa.me/12345678901?text=Hello!%20I%20am%20interested%20in%20learning%20more%20about%20your%20products.

    This link prompts users to start a conversation with a polite, prefilled message.

    2. Order Confirmation Link:

    https://wa.me/12345678901?text=Hello!%20I%20am%20interested%20in%20learning%20more%20about%20your%20products.

    This is helpful for businesses wanting customers to confirm orders, as it saves time by prompting them to enter their order number.

    3. Service Feedback Request:

    https://wa.me/12345678901?text=Hello!%20I%20just%20used%20your%20service%20and%20would%20like%20to%20provide%20feedback.

    This can benefit customer support teams who want to receive structured feedback.

    Now that you know how to create these links, here are some best practices to ensure they work effectively:

    1. Keep the Message Simple: Avoid overly long or complex prefilled messages. A concise message works better and encourages responses.
    2. Be Professional but Friendly: Use polite language that makes the user feel comfortable reaching out to you.
    3. Guide Users: If you want specific details from users (like an order number or a question), mention them briefly in the prefilled message.
    4. Place Links Strategically: Use these links on websites, social media, emails, and business cards where users will likely contact you.
    5. Add a Call to Action (CTA): Encourage the user to click the link by placing it in a Basic Inquiry Link. CTA, such as “Click here to get started” or “Contact us now on WhatsApp.”

    For businesses, prefilled WhatsApp links are incredibly versatile. Here are some common use cases:

    1. Customer Support: Businesses can use a prefilled WhatsApp link on their contact page for customer inquiries, enabling users to ask questions directly.
    2. Appointment Scheduling: Companies like beauty salons or clinics can have a link with a message like “Hello, I would like to book an appointment,” which makes it easy to start the scheduling process.
    3. Product Inquiries: E-commerce sites can include a WhatsApp link for product-specific inquiries, where customers click to ask about a particular item, improving their shopping experience.
    4. Feedback Collection: After a service or sale, businesses can use a prefilled message asking for feedback, creating a smooth and direct line of communication.

    If you’re using WhatsApp links on your website, here are a few SEO tips to maximize their value:

    1. Anchor Text Optimization: Use keywords in the anchor text linking to WhatsApp, such as “Contact us on WhatsApp” or “WhatsApp Customer Support.”
    2. Add Alt Tags to Linked Images: If using an image (like a WhatsApp logo) as the link, include an alt tag that describes the purpose of the link (e.g., “Message us on WhatsApp”).
    3. Page Speed: Don’t overload your pages with too many links or images; WhatsApp links work best on clean, fast-loading pages.
    4. Mobile Optimization: Since WhatsApp is primarily used on mobile, ensure that your website or email is mobile-friendly, so users can easily click the link.

    Final Thoughts

    Creating a WhatsApp link with a prefilled message is a simple but powerful tool for improving communication with customers and clients. By saving them the stress of typing a message from scratch, you’re making it easier for them to reach out and boosting the chances of engagement.

    Whether you’re using it for customer service, appointment scheduling, or simply gathering feedback, a well-crafted WhatsApp link can enhance user experience and add a level of professionalism to your online presence.

    Share.

    Related Posts

    Leave A Reply